General Questions

What is LuxeLift Cleaning?

LuxeLift Cleaning is a platform that connects clients with professional, vetted cleaning contractors. We handle the matching, scheduling, and payment processing so you can enjoy a spotless space without the hassle.

What areas do you serve?

We currently serve the Miami-Dade area and surrounding communities. Contact us to check if we have contractors available in your specific location.

Are your contractors insured and background-checked?

Yes! All contractors in our network undergo thorough background checks and verification before they can join our platform. Your safety and peace of mind are our top priorities.

Booking & Scheduling

Can I set my own schedule as a contractor?

Yes! As a LuxeLift contractor, you can set your schedule based on the needs of the services and your availability. Accept jobs that fit your schedule and build your client base while maintaining flexibility.

How do I book a cleaning service?

You can book through our Client Portal by selecting your service type, preferred date and time, and providing details about your space. We'll match you with an available contractor and confirm your booking.

How far in advance should I book?

We recommend booking at least 24-48 hours in advance to ensure availability. However, we do our best to accommodate last-minute requests when possible. Call us at (305) 458-5265 for urgent bookings.

Can I reschedule or cancel my booking?

Yes, you can reschedule or cancel your booking. We ask for at least 24 hours notice for cancellations to avoid any fees. Contact us as soon as possible if your plans change.

Do I need to be home during the cleaning?

No, you don't have to be home. Many clients provide access instructions (key, code, etc.) and let the contractor complete the work while they're away. We'll coordinate access details during booking.

Services & Pricing

What cleaning services do you offer?

We offer a wide range of services including: Basic Cleaning, Deep Cleans, Office Cleaning, Dr. Offices, Commercial spaces, Apartments/Condos, Condo Buildings, Vacation Homes, Move In/Out Cleaning, and Post Renovation Cleaning. All at affordable prices!

How much does a cleaning cost?

Pricing depends on the size of your space, type of cleaning, and any special requirements. We offer competitive, affordable rates with no hidden fees. Contact us for a free, no-obligation quote tailored to your needs.

What's included in a basic cleaning?

Basic cleaning typically includes dusting, vacuuming, mopping floors, cleaning bathrooms (toilets, sinks, mirrors), kitchen cleaning (counters, appliances exterior, sink), and general tidying. Deep cleans include more detailed work like inside appliances and baseboards.

Do you provide cleaning supplies and equipment?

Yes, our contractors come fully equipped with professional-grade cleaning supplies and equipment. If you have specific products you'd like us to use, just let us know when booking.

Payment & Accounts

What payment methods do you accept?

We accept all major credit cards, debit cards, and other secure payment methods through our platform. All transactions are processed securely for your protection.

When do I pay for services?

Payment is processed securely through our platform after your cleaning is completed. You'll receive a receipt via email confirming the transaction.

Do you offer discounts for recurring services?

Yes! We offer special rates for clients who book recurring cleaning services (weekly, bi-weekly, or monthly). Contact us to learn more about our loyalty pricing.

For Contractors

How do I become a LuxeLift contractor?

You need to apply directly on our website. Visit our Contractor Login page to submit your application. You'll need to complete the application process, pass a background check, and demonstrate your cleaning experience. Once approved, you'll have access to job opportunities in your area.

How do contractors get paid?

Contractors get paid by LuxeLift after the client makes the payment for the completed service. Once the client pays through our secure platform, we process your payment promptly. You can track your earnings through your contractor dashboard.